Important updates in response to COVID-19 may affect the information below. Learn more. What should I do if my delivery is marked as delivery failed and I have not received any SMS or email regarding this failed delivery? Please get in touch with a member of our Customer Service Team via the Contact Us form so we can investigate it further. Last Updated: 9th September 2020 Related articles Do you have an On Demand delivery option? How can I contact you, if my tracking link says contact Dan Murphy's as the delivery has failed? What should I do, if I have not received my order but the tracking link shows the order is delivered or completed? I received a text or email advising that my delivery has failed, what should I do? What does the order status mean?