Important updates in response to COVID-19 may affect the information below. Learn more. What should I do if the tracking link shows my pick up order is at 2 different stores? Please get in touch with us via the Contact Us form so that we can investigate your order further. Last Updated: 11th September 2020 Related articles Why am I not getting a delivery option for the Under Wraps products? I received a text or email advising that my delivery has failed, what should I do?