Important updates in response to COVID-19 may affect the information below. Learn more. I have placed a duplicate order, how do I cancel it? To cancel an order, you will need to get in touch with our Customer Service team via the Contact Us form. Last Updated: 3rd September 2020 Related articles Why did my Delivery Now order change to Standard delivery? Can you search my account details using my name and phone number? Can I cancel an order if I change my mind? Can I cancel my Pick Up order?