Important updates in response to COVID-19 may affect the information below. Learn more. Can I cancel or get a refund? There are no cancellations or refunds for ShipSmart subscriptions. Last Updated: 6th August 2020 Related articles What is ShipSmart? Can I cancel an order if I change my mind? Can I cancel my order that I haven't received yet? Can I cancel my Pick Up order? Can you cancel my order?