The most common reason for this is due to not being logged in to your My Dan's account. Please ensure you are logged in! Our member offers are only available to registered My Dan's members, so the discounted price will not be adjusted unless you are signed in on the website. To confirm you are signed in, the page should say 'Hi ***' on the top right-hand corner just above the search bar.
We would also note that any promotional items listed as part of our monthly 'Member Offers' are limited to 3 redemption, per customer, per day. Any further items added to your cart above the initial three will attract the full price.
For more details, please see My Dan's - Terms and Conditions