If your tracking link isn't working. It could be that the driver has not picked up your order yet. Tracking links that show as COMPLETED and have not yet been delivered, it could be because we've passed it onto a third-party courier. If your order is still within SLA please know we are doing our best to get it to you on time. If it is outside of SLA and the tracking link still shows as completed and you haven't got your order, please email our Customer Service Team via the Contact Us form and they will look into it for you. You can also email them for any urgent trackings or ones that you just want to check upon.
Last Updated: 22nd July 2020