It is possible to get a faster Pick Up experience if you have the latest version of the Dan Murphy's App. You must be signed in and allow location services.
How do I get the Dan Murphy's App?
You can download the app here. You must have an Apple iPhone 5 or newer, or any Android phone with version 4.3 or newer. Go to the Apple App store, or the Google Play store and search "Dan Murphy's". The App store will confirm if your device is compatible.
Do I have to place my order on the App for this to work?
No, any online Pick Up order placed on your computer/tablet/phone/App plus any order placed through the contact centre will be eligible.
I have the App, but it didn't let the store know I was close?
Please ensure you have the most up to date version of the App, you are signed into the same account that you placed the order with and that location services are turned on. It might also help to have Bluetooth turned on when you are near the store.
Is the Dan Murphy's App always tracking my location?
No, only if you enter a store perimeter Geofence we will be alerted that you are 'in the area'.
What if I still don't want to share my location, is there a way I can let you know I am approaching?
Yes, you have the option to "deny" location access in the App. You will still see the "I'm near the store" button on the home screen of your App when your order is ready for pick up.
I have the App, but I also received a second SMS with a way to check in?
If you aren't signed into the App or don't have the Dan Murphy's App you will receive another SMS so that you can still check-in manually. Click the link on the SMS to visit the page which will have further instructions and a "I'm near the store" button for you to let us know you're close.